BHCC - Brighton & Hove Chamber of Commerce

PhoneCoach sells and rents a range of portable telephone training recording equipment.  For any trainer whether in-house or freeland who runs telephones skills courses.  These may be telesales, call handling, customer service, debt collection, dealing with angry callers, telephone counselling and so on.   The equipment can be used in any room.  Simply plug it in and then you can simultaneously role-play and record up to 12 people at a time.    Used by trainers from every industry sector.   Gives delegates the chance to hear how they sound and work on their skills which then increases their confidence.  For trainers it is helping put theory into practice and give courses the Wow factor.

PhoneCoach also has a service called Live Call Anytime which means anyone can make an outbound call from any phone and it can be recorded without any recording equipment.  Simply type in a number we give you and you can be recording your calls.  Great for sales coaching, benchmarking before and after courses.

We offer demonstrations and trials.

We are a family business, moving down from South East London a couple of years ago.  We absolutely love living in Sussex.