BHCC - Brighton & Hove Chamber of Commerce

CSnotepad offers business telephone call answering services and virtual office services designed by customers for customers. We are experts in affordable and professional virtual office solutions, outbound and inbound call handling.

Frustrated with the levels of customer service experienced in our own daily lives, the team wanted to put together virtual receptionist, telephone call handling and virtual address with mail forwarding services that are truly excellent. We aim to demonstrate the difference a team of enthusiastic and motivated staff can make to customer satisfaction and ultimately retention.

CSnotepad offers flexible and cost effective virtual receptionist solutions that provide businesses, no matter their size, with an alternative way of handling their telephone calls.

Our virtual receptionists are professional and skilled call handling agents who answer inbound telephone calls in your business name as an overflow or outsourced service. Our virtual receptionists can offer far more than just a message taking service as they can provide a range of virtual receptionist services such as call patching, appointment booking, order taking, etc...

Using a virtual receptionist can save your business time and money. With no training, breaks or holidays needed, your business can gain 68 hours of call handling cover per week, allowing for multiple inbound calls and a range of call handing skills at a fraction of the cost involved when employing full time receptionists.