» Business Lifebelt - Retail Workshops

Business Lifebelt - Retail Workshops

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Retail sector workshops

***PLEASE NOTE THAT THESE WORKSHOPS HAVE NOW FINISHED. IF YOU ARE A RETAILER AND ARE LOOKING FOR FURTHER SUPPORT OR ADVICE, PLEASE CONTACT US ON 01273 719097.***

Are you a retailer in Brighton & Hove?


If so, you are vital to the economy of our city. We want to see our independent
retail sector prosper and survive the recession.

So, Brighton & Hove City Council, Brighton & Hove Chamber of Commerce
and Business Link Sussex together are offering a series of FREE events
designed especially for RETAILERS in Brighton & Hove.

The sessions will give you information and support during these tough times.

Each event will offer:

  •  Valuable advice on relevant topics Delivered by retail specialists who are also experienced business owners
  •  Interactive sessions and local case studies Allowing you to share
  •  experiences and network with other local business owners and managers
  •  Individual action planning Helping you to put everything into practice in
  •  your own business
Soozie Campbell, Brighton City Centre Manager, will welcome you to these
events. Brighton & Hove City Council, Brighton & Hove Chamber of Commerce
and Business Link Sussex will also be there to talk about the support they can
offer businesses in the city.

Deborah Naylor of JD Training & Development has run her own retail
businesses and survived two recessions and will lead these expert sessions
giving valuable guidance on tricky issues.

Come along to all three sessions to add to your existing skills and help
revitalise your business. We promise there won’t be any business jargon or
patronising attitudes. Simply positive thinking, relevant expertise and a great
opportunity for forward-looking business owners and managers.

Workshop One
Wednesday 18th March
How to get on top of cashflow and keep going
Reduce costs, streamline your overheads and maximise your income. This
session will look at risk, opportunity and growth and how to manage them all
successfully.

Workshop Two

Wednesday 25th March
Enhance your customers’ experiences through successful selling techniques
Identify opportunities and customer needs – how to capture and keep them!
Avoid the hard ‘sell’ but enhance the customer experience to increase
average spend.

Workshop Three
Wednesday 1st April
Retain customers and staff through delivering great service and building rapport

What does a business with happy customers and staff look like? Find out how
to make the most out of being a retailer in Brighton and why you are unique.  

All events will run from 6.00-9.00pm at the Jubilee Library with drinks & light
bites provided

It won’t cost you a penny, just your time. You are welcome and encouraged to
attend all three events.

***PLEASE NOTE THAT THESE WORKSHOPS HAVE NOW FINISHED. IF YOU ARE A RETAILER AND ARE LOOKING FOR FURTHER SUPPORT OR ADVICE, PLEASE CONTACT US ON 01274 719097.***

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